Nothing is more important to us than the safety of our employees and the general public.
We believe that health and safety accountability and responsibility begins at the top of the organisation and visible top down; which is why we have comprehensive systems in place to ensure that the environment they work in, is as risk-free as possible.
We consider it our job to familiarize ourselves with all relevant policies and procedures that our clients have in place, and inform our staff of these before they start work. Whilst on site our responsibilities lie with both our staff and customer and, therefore, the implications of the 1974 H&S Act, European legislation and many environmental issues are under constant review and a fully documented system has been put in place to safeguard these issues. The safety policy shall be regularly reviewed and amended as appropriate to take account of new legal requirements, approved codes of practice, technological advances, customers' requirements and experience
Our approach to Risk Assessment is continuous. This means that an assessment takes place at each of the sites where we work at set intervals. On top of this, we establish clear routes of communication for our cleaning staff, encouraging them to voice any concerns or ideas they may have regarding safety, and, where appropriate, incorporate these into the next Risk Assessment along with new precautions in the workplace. An area manager will attend the site to assess any potential risk areas. He will, depending on his findings ensure that the operative is aware of the following:-
- The operative will be made aware of the escape routes in the event of fire.
- He/She will ensure that the operative is competent in the use of plant and materials and aware of their potential dangers.
- He/she will be asked to report any defective equipment and instructed in their safe storage.
- When wet mopping, floor warning signs are to be displayed. Colour coding on mops to be implemented for designated area.
- Any cables from electrical equipment are to be deployed in such a way as not to be a danger to other members of staff.
- Should any breakage’s or personal injuries occur they are to be reported to the client's representative in the first instance and recorded.
Staff COSHH Safety Training
Staff training is an important part of the way that CR Support Services is run. All of our staff receives COSHH (Control of Substances Hazardous to Health) safety training, which covers the hazards of the cleaning products they use, the correct way to use safety equipment and what to do in an emergency. Information, training, communications and instructions play an important role in ensuring that people are not exposed to hazardous substances. At every location where we work, COSHH sheets for all cleaning chemicals used are kept in the same storage area as the chemicals themselves.
All electrical equipment used by our staff is tested and maintained on a regular basis, in line with the relevant legislation.
CR Support Services staff follows the relevant fire safety procedures of each site at which we work, for example by signing in and out at the start and end of each shift, so that, in the case of fire, the emergency services can determine exactly who is and is not inside the premises. Our staff are also briefed on fire safety information, such as fire assembly points, for the building(s) in which they work.
Health & Safety
Health and Safety to us is more than a matter of rules. Health and safety awareness forms a critical part of our induction process and all our operatives are trained on an on-going basis in all aspects of Health & Safety covering all day-to-day safety issues, and there is always a Health & Safety officer on hand to give competent advice and practical demonstrations, and we keep up to date will all rules & regulations and inform our staff as quickly as possible of any changes. Our policies and procedures ensure that our positive Health & Safety culture is accessible to all of our employees. Employees who wilfully disregard company health and safety procedures may be subject to disciplinary action.
Our Health & Safety Policy is available on request